Privacy Policy
Last updated: 30 April 2026
At CV AI (cvgpt.world), we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase on our website. By using our website, you consent to the practices described in this policy.
Information We Collect
- Account & contact info: name, email address, and phone number you provide during checkout or while using the CV builder.
- CV content: education, work experience, skills, certifications, and optional profile photo you submit to generate your CV.
- Payment information: handled directly and securely by trusted third-party payment processors. We do not store your full card details.
- Technical data: IP address, browser type, device info, and usage data collected via cookies and similar technologies.
How We Use Your Information
- To generate your CV, cover letter, and ATS analysis.
- To process payments and deliver your purchased documents.
- To send order confirmations, support replies, and important service notifications by email.
- To improve our AI models, prompts, templates, and user experience.
- To detect and prevent fraud, abuse, and unauthorised access.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We share data only with:
- Trusted service providers who help us operate the service (hosting, AI inference, payments, email delivery). They are contractually required to protect your data.
- Authorities when legally required to comply with valid legal requests.
Data Security
We use industry-standard security measures (encrypted connections, access controls, secure cloud storage) to protect your information. However, no online transmission or storage is 100% secure, and we cannot guarantee absolute security.
Cookies
We use cookies and similar technologies to keep you signed in, remember your preferences, and analyse site traffic. You can disable cookies in your browser, but some features may stop working.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by emailing us. We will respond within a reasonable timeframe.
Changes to this Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised "last updated" date.
Contact Us
For privacy questions or data requests, contact us at support@cvgpt.world.